Assistant Case Manager chinese Speaking

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Assistant Case Manager
The candidate will prepare appropriate application forms before the Departments of Homeland Security, State, Justice and Labor. Effectively communicate with clients to assemble documentation and keep clients informed of case status. Prepare procedural information and document checklist for client. Escalate issues to attorney when necessary. Manage cases effectively to make sure deadlines are met. Assist with initial client interview to obtain relevant case information, managing calendars for attorneys. Review translation done by translation agency. Prepare and update template documents. Monitor, improve and suggest changes to workflow from time to time. Monitor and maintain firm’s social media accounts and screen online inquiries. Administer case management system, and track case status on a regular basis. Maintain electronic and hard copy filing system. Should have a Bachelor degree preferred, or equivalent combination of education and experience. Should have 1+ year of hands-on immigration case management experience, preferably in employment-based immigration. Proficiency in Mandarin Chinese. Must have excellent communication skills — written and verbal, attention to detail. Must have the ability to prioritize projects and strong problem-solving skills.

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