Front Desk Admin

Profile

Front Desk Admin

Responsibilities: Keep the front office secure by ensuring all visitors follow the proper sign-in procedures. Arrange appointments for employees and keep the calendar up-to-date. Plan for company trips and outings and provide itineraries to ensure off-site activities are a success. Complete other administrative duties as needed such as data entry, paperwork, photocopying, etc. Greet visitors, clients, and fellow employees when they arrive at the front desk and provide them with any necessary directions or information. Answer phone calls and emails to act as a liaison between clients and staff members to improve customer retention and referral rates. General administrative assistance to the managing partner as needed. Calls to clients when hiring the firm and during and after the firm's engagement to check in with clients periodically. Schedule prospects and potential clients for initial consultations and meetings with the legal team. Firm marketing in various forms such as sending client gifts, thank you notes, possibly social media, etc. Help constantly improve the client experience through consistent communication. Do basic data entry and office support tasks such as mail, postage, FedEx, and scanning. Handle special projects for the firm as assigned by the supervisor. Copy, scan, etc as needed. Complete client intake and open files in client billing and case management systems. Manage office supplies. Keep the conference room and kitchen clean and stocked with supplies

Company info

Shupe Dhawan
200 SE 6th Street Suite 601
Fort Lauderdale
Florida
United States 33301
Website : https://www.shupedhawan.com/