Receptionist

Profile

Receptionist

DUTIES: Meet and greet clients, vendors, and visitors to the office, ensuring proper clearance and routing of such parties in accordance with firm security protocols. Greet and announce visitors in a friendly and professional manner. Understand the importance of effective client service; present the firm in a professional manner. Monitor visitor access as necessary; maintain security by following procedures and controlling access (monitoring log book and issue visitor badges). Assist clients and visitors with printing, Wi-Fi connection and other general needs which may include making hotel and transportation reservations. Ensures office phone system is operating at designated times. Answer incoming telephone calls and direct call traffic to the proper person. Take accurate and complete messages for those employees who may be unavailable. Maintain neatness and organization of reception desk, front closet areas, and conference center spaces, including stocking office supplies in conference rooms as appropriate. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. General office clean-up to ensure common areas (reception and conference rooms) are clean with professional appearance. Maintain schedule for all conference rooms and ensures requests for the set-up and use of meeting rooms are handled accurately and proactively. Provide concierge service for dinner meetings and after-hour functions. May provide set-up and clean-up for the office conference rooms to include coffee and beverage services, breakfast, lunch and dinner services, ordering food, beverages, and other supplies as needed. Coordinate catering, place orders for food and beverages for use during meetings as assigned. Coordinate and set-up audiovisual (A/V) equipment; trouble shoot and resolve A/V issues as they arise. Must observe confidentiality on all client matters and adhere to procedures and guidelines set by all departments of the firm. Deliver on service commitments in a timely and accurate manner. Assist with in-house events and gatherings as and when needed. Organize and distribute kitchen supplies; clean and set up kitchens on all floors which may include emptying dishwasher, making coffee, wiping down tables, counters and, appliances. Maintain inventory control and order supplies as needed, including sodas, water, soaps, utensils, plates, cups, napkins, coffee, etc., review invoices for accuracy and process for payment. Assign visiting attorney offices to visitors and post assignments on Compass. May serve as the office’s life safety coordinator as well as being the main contact for police, fire, rescue and emergency agencies. May perform cleaning, dusting and other incidental tasks. Assist other staff members with overflow work and provide backup support for other functions.

Company info

K & L Gates LLP
210 Sixth Avenue
Pittsburgh
Pennsylvania
United States 15222-2613
Website : http://www.klgates.com