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Job Details

Intake Specialist

Location
Fairlawn, OH, United States

Posted on
Dec 08, 2022

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Intake Specialist
The candidate will answer phones in a high-volume call center. Create and field client intakes. Collect and record information from potential clients and open cases in case management software. Receive and distribute mail. Collect and record police reports. Performs other related duties as assigned. Coordination skills to operate office phones, headphones, printers, and calculators. Use of computers and related software applications. A High-volume phone, call center, and/or law firm experience is preferred. Must type no less than 50 WPM. Should be highly proficient in MS Outlook, Word, and Excel. High command of English grammar, usage, punctuation, and spelling. Exceptional communication skills are needed. Should be able to work well under pressure and exercise good judgment. Strong attention to detail, organized and able to multitask and prioritize workload. A High School Diploma is preferred.

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