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Service Desk Support Technician
Experience
-1 yrs required
Location
Seattle, WA, United States
Posted on
Apr 07, 2022
Profile
Service Desk Support Technician
Duties: Quickly resolve end-user issues that come into the team over the phone, through e-mail, or potentially via chat. Handle approximately 275 daily support requests with other team members via various communication channels. Properly and thoroughly document all elements of a support case within the Incident Management System (ServiceNow). Prioritize properly and communicate effectively. Escalate issues as appropriate. Ensure user requests and issues are clearly documented in tickets and create written documentation for hardware and software installations or other technical matters as requested. Assist in the creation and editing of Service Desk processes and procedures including Knowledge Base articles.
Company info
Sign Up Now - EmploymentCrossing.com
Location : Seattle, WA
A law firm in Seattle is seeking an experienced eDiscovery Associate Attorney with 3-5 years of relevant experience. The ideal candidate should have strong industry affiliations, exceptional counseling and writing skills, and hand... Location : Seattle, WA
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A law firm in Seattle is seeking an experienced Employee Benefits Attorney with 5+ years of experience to counsel employers on ERISA and non-ERISA plans and arrangements, including retirement plans and health and welfare plans. Th... 
Employer job 
90 Day Old Job 