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Service Desk Support Technician
Experience
-1 yrs required
Location
Los Angeles, CA, United States
Posted on
Apr 07, 2022
Profile
Service Desk Support Technician
Duties: Quickly resolve end-user issues that come into the team over the phone, through e-mail, or potentially via chat. Handle approximately 275 daily support requests with other team members via various communication channels. Properly and thoroughly document all elements of a support case within the Incident Management System (ServiceNow). Prioritize properly and communicate effectively. Escalate issues as appropriate. Ensure user requests and issues are clearly documented in tickets and create written documentation for hardware and software installations or other technical matters as requested. Assist in the creation and editing of Service Desk processes and procedures including Knowledge Base articles.
Company info
Sign Up Now - EmploymentCrossing.com
Location : Los Angeles, CA
EMPLOYMENT LAWYERS-HIRING!
Younessi Law is one of the top plaintiff employment, plaintiff personal injury and applicant worker's compensation legal firm in Los Angeles. It has reached 30 years of excellence and has helped t... Location : Los Angeles, CA
EMPLOYMENT LAWYERS-HIRING!
Younessi Law is one of the top plaintiff employment, plaintiff personal injury and applicant worker's compensation legal firm in Los Angeles. It has reached 30 years of excellence and has helped t... Location : Los Angeles, CA
A law firm in Los Angeles, California, is seeking an Employment Litigation Associate Attorney with 3+ years of experience. The ideal candidate will be responsible for various legal tasks related to employment litigation, including... 
Employer job 
90 Day Old Job 