Foreclosure Supervisor

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Foreclosure Supervisor

The candidate will oversee a team of foreclosure specialists and administrators and ensure that the team is performing efficiently with respect to processes, procedures, timelines and other metrics, and also be responsible for all aspects of training and personnel management for the team. Supervise a staff of 8+ Foreclosure Specialists and /or Administrators. Develop and maintain up to date policies and procedures. Identify areas for process improvement and help implement new processes as necessary. Training of new hires on all systems of record, investor guidelines and industry standards. Identify areas for process improvement and help implement new processes as necessary. Training of team on new processes as implemented. Use reporting to manage the team and makes changes to reporting as necessary. Identify areas for process improvement and help implement new processes as necessary. All aspects of personnel management including coaching and annual reviews. Act as the Foreclosure point of contact for other departments within the Company as well as attorney firms on escalated issues. Track and analyze departmental data and report on the activities of the team. Assist with attorney billing and invoice approval. Accept special tasks as necessary and assume responsibility for successfully achieving objectives. Must be able to make business decisions based on likelihood of recovery versus liability risks. 5+ years of foreclosure or mortgage service related experience required. 1-2 years of management experience preferred. Must have strong analytical skills; strong organizational skills with attention to detail; strong communication; strong computer skills and strong research skills. Bachelors degree, paralegal certificate or equivalent work experience required.

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