Collections Technician

Profile

Collections Technician

The candidate will be responsible for the intake of new files to include an analysis of facts surrounding file, and ensure all relevant and necessary documents have been received and filed accordingly. Analyze files to identify responsible individuals for claimed debts within restrictions and limitations of HIPAA and FDCPA and relevant contracts. Consult with and update attorney, obtaining attorney approvals and review as necessary. Draft and follow up on outstanding demand letters. Accurately track compliance with prevailing law on each file for FDCPA. Engage in follow-up telephone calls with adverse parties. Accurately and timely track status of collection actions using Microsoft SharePoint note-taking application. Plan and execute quarterly internal training to update staff on best practices for compliance. Prepare draft monthly reports to clients regarding pending matters. Personal service of documents to defendants at skilled nursing facilities as needed, or to others within Monroe County based on the firm’s needs. Handle other duties as assigned by the Senior Paralegal, or by supervising attorneys.

Company info

Law Offices of Pullano & Farrow PLLC
69 Cascade Drive Suite 307
Rochester
New York
United States 14614
Website : http://www.lawpf.com