Product And Implementation Analyst

Profile

Product and Implementation Analyst

The candidate will serve as project leader for software implementations and client staff trainer for prosecutors, investigators, police, courts, and government agencies. Travel is required. Serve as a software product expert. Assess client requirements for new software features. Collaborate with software engineers, designers, and clients to analyze features, document development specifications, create test scripts, and test.

Contribute to user help documentation and video tutorials. Provide support to the clients. Deliver product demonstrations for prospective clients. Attend events such as conferences and seminars. Draft responses to prospective client requests for proposals to implement case management software. Bachelor’s degree, criminal justice, or another legal degree is a plus. Must have 3+ years of work experience in the field, preferably in the criminal justice system (law enforcement, prosecution, defense, courts). Must have the ability to work individually with minimal supervision as well as as part of a team in a fast-paced and constantly changing environment. A high level of commitment to exceptional customer service and relationship building; integrity and an outgoing personality are a must.

Additional Information

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Company info

Matrix Pointe Software
7055 Engle Rd 304
Cleveland
Ohio
United States 44130
Website : http://www.matrixpointesoftware.com/