Senior Director Internal Digital Platforms

Profile

Senior Director, Internal Digital Platforms
The candidate will serve as an integral member of the Global Employee Communications and Engagement leadership team to help cultivate a culture grounded in strategic innovation, flawless execution, trusted collaboration, and growth and learning for the broader team. Drive the intranet strategy and evolve the content to align more closely with the firm’s purpose, strategy, and culture. Assess and improve the site architecture and content layout to create a consistent, user-friendly, people-centric experience. Write, edit, and produce content across multiple channels to deliver relevant and timely communications that educate employees about the firm’s purpose, business strategy, and leadership principles. Lead a team of content creators (writing and design) to create relevant and visually compelling content. Partner with colleagues across the Communications organization, particularly business and regional leads, to ensure message alignment and to generate content ideas. Partner with the Technology and People organizations to evolve the content delivery strategy and lead ongoing intranet optimization efforts. Develop a streamlined process to solicit and publish articles from across the company and establish best practices for quality control of editorial content. Oversee enterprise editorial content calendar. Assess, leverage, and continuously refine multiple formats on content delivery (e.g., infographics, videos, and newsletters.). Create branded content series to provide a steady rhythm of content and provide “destination reading.” Generate and execute ideas for original articles and series. Develop a unified and consistent approach (and training) for key stakeholders to publish content directly. Analyze and communicate relevant metrics to stakeholders to demonstrate site effectiveness and drive ongoing site improvement. Hire, coach, and evaluate the performance of direct reports.

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