Supervisory Attorney
Federal Aviation Administration
Washington, DC
Apply Now >
Patent Agent and Technical Specialist
BCG Attorney Search
Washington, DC
Apply Now >
Scientific Advisor in Electrical & Computer Technologies
BCG Attorney Search
Washington, DC
Apply Now >
Technology Specialist in Electrical & Computer Technologies
BCG Attorney Search
Washington, DC
Apply Now >
Patent Agent or Technology Specialist - Computer Science
BCG Attorney Search
Washington, DC
Apply Now >
Technical Support Specialist
Company name
Seyfarth Shaw LLP
Experience
1 yrs required
Location
Washington, DC, United States
Employment Type
Full-Time
Industry
Legal
Posted on
Nov 19, 2022
Profile
Technical Support Specialist
The candidate will provide world class concierge-level technical support service desk side for hardware and software. Use of incident management system to properly document and escalate issues as they are reported. Proactive learning of current and newly released applications. Ensure escalations from the Service Desk are prioritized properly and status is communicated to the client in a timely matter. Perform advanced troubleshooting and research of incidents and problems. Collaborate within the larger IT support team to ensure the highest level of customer support and resolution. Daily monitoring of upcoming AV/VC requests within the office to ensure seamless delivery of requested services. Setup and delivery of various hardware and audio-visual requests within the conference meeting rooms. Ensure all office-integrated conference rooms are kept in appropriate working order. Keep up to date on emerging and competitive AV/VC technology. Seek and identify opportunities to enhance the clients experience with the Firm’s technology. After hours availability to assist with client serve delivery, system maintenance, and as needed.
Company info
Seyfarth Shaw LLP
975 F Street, N.W.
Washington
District of Columbia
United States 20004
Website : http://www.seyfarth.com
Location : Washington, DC
Job OverviewA law firm seeks an experienced Patent Agent to join its Prosecution & Counseling department in Washington, D.C. This role is ideal for a Patent Agent with a strong scientific background interested in intellectual prop... Location : Washington, DC
Job OverviewA law firm seeks an experienced Patent Agent to join its Prosecution & Counseling department in Washington, D.C. This role is ideal for a Patent Agent with a strong technical background interested in intellectual p... Location : Washington, DC
Job OverviewA law firm seeks a Strategic Transactions Associate in Washington, DC. The role involves supporting strategic transactions for clients in the Aerospace, Defense, and Next-Generation Energy sectors. The ideal candidate ... 
Employer job 
90 Day Old Job 
