Senior Service Desk Specialist Co Jobs in New York

... that the first-tier of help desk support is unable to resolve. ... and/or applications development to restore service and/or identify and correct core ... and/or applications development to restore..

... a high degree of customer service, expedient response time, and accurate ... customer satisfaction.Escalate complex issues to senior team members while ensuring service timeliness and high satisfaction delivery.Track .....

... a high degree of customer service, expedient response time, and accurate ... customer satisfaction.Escalate complex issues to senior team members while ensuring service timeliness and high satisfaction delivery.Track .....

HBITS-04-12556 Daily tasks will include: Provide users with professional and courteous assistance in use of Board of Elections systems and applications. Interact with users via Help Desk telephone, email, and face-to-face. ..

HBITS-03-12165 Daily tasks will include: Provide users with professional and courteous assistance in use of Board of Elections systems and applications. Interact with users via Help Desk telephone, email, and face-to-face. ..

HBITS-01-10367 NYS BOE is requesting a candidate to assist internal and external users with the legacy application and the transition to the new system: Provide users with assistance in use of ..