Retail Customer Service Jobs

The most known retail customer service job openings include positions like retail customer service associate, retail customer service executive, retail customer service representative, retail customer service assistant, retail customer service manager, retail customer service specialist, and retail customer service receptionist. The typical duties of a retail customer service professional include meeting and greeting customers in a shopping mall or retail outlet; assisting them in locating products; informing them of available promotions in the store; educating the customer on the various benefits being offered by the store on various purchase milestones; ensuring excellent customer service experience; participating in promotional events and pushing sales. A retail customer service professional typically reports to the store manager.
A retail customer service professional has a high school diploma or an associate's degree. Prior experience in this field may be advantageous. Ability to operate a computer is essential.