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Customer Support Representative Jobs

A customer support representative is responsible for dealing with service related queries, complaints or requests of customers. Specific duties of a customer support representative are receiving incoming queries or complaints from customers through phone calls or from visitors, providing more information on service aspects to the customer, forwarding requests or complaints to the operations team, keeping track of all the transactions made in the area, following up so as to ensure that the customer service problem is resolved, calling back on customers to inform about the service provided, and promoting a positive customer service environment in the organization. A customer support representative typically reports to a customer service manager.
A customer support representative should have an associate's degree or bachelor's degree. Prior experience working as a customer support representative is desirable. A pleasant telephone manner is essential for a customer support representative position. Familiarity with MS Word and Excel is required.

Related jobs

360 matches
Jun 21, 21 Huntsville, AL Customer Service Representative (Multi Branch Support)
Security Finance
For Employers Customer Service Representative (Multi Branch Support) Security Finance Huntsville, AL, United States 2d ago source : CareerBuilder, LLC...
Jun 22, 21 Seagrave, OH Customer Support Rep ($19/hr W2 – USC & GC only)
Lenmar Consulting
Posted: 7 hours ago Category: Customer Service Job Description Preference for 1 of the following criteria: College Degree Previous contact center expe...
Jun 22, 21 Warwick, RI Customer Support Representative
Jordan's Furniture, Inc.
Are you looking for a full time position in customer service that enjoys working in a retail environment? Do you enjoy making customers happy and sat...
Jun 22, 21 Fox, TX Customer Support Representative
Posted: 8 hours ago Category: Customer Service Job Description BASIC DESCRIPTION: Miller Electric is about building things that matter. As part of the...
Jun 22, 21 Rock, IL Customer Service Representative / Sales Support (Day Shift)
Seattle Fish Co.
Posted: 7 hours ago Category: Customer Service|Client Executive Job Description The role of customer service serves as a reliable support system for o...
Customer Support Representative Jobs

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