- Qualified for associate department head in such functions as laboratory quality control, plant quality control, or plant chemist.
- Manager in an accounting office involved with functions such as payroll, statistical analysis, accounts payable and receivable.
- A position of responsibility offering an immediate challenge and potential advancement. A valuable contribution could be made in the following situations: Supervisor in batch or continuous process operations Development and pilot plant work Plant-laboratory liaison
- A growth position in the administrative service department as an accounting, purchasing, or office clerk.
- An initial position of secretary-receptionist with an advancement potential to an office function such as insurance or purchasing clerk.
- Qualified for marketing manager or marketing support functions such as new product development, research surveys, sales analysis projects, and planning.
- Qualified for manager of accounting services with a corporation or major division with responsibilities in accounting, purchasing, and data processing.
Here are some examples of hard hitting user benefit statements which use action and result oriented words. Your specialized letters and resumes should contain similar sentences. Read the statements from ALL areas since this will help you create your own material. Use numbers when possible. Hard hitting statements are powerful selling tools to use if an ad says to phone. A screening phone inter-view is often done before you obtain a personal interview.
Operations
- Experienced in the pipe fitting and electrical maintenance crafts. Worked with minimum supervision as a troubleshooter and repairman for minor breakdowns.
- As an hourly employee, I operated the processing equipment on several different product lines in an efficient and safe manner.
- Coordinate the stock of raw materials, supplies and parts in the department. Maintain inventory lists used in purchasing.
- Assist in taking physical inventory of raw, in-process, and finished goods.
- Inspect all equipment on a continuing basis to assure continuous operations and direct the daily preventive maintenance program.
- Coordinate the installation of new equipment into an active production line without any loss in production.
- Directed and supervised seven production employees when my supervisor was absent. Last year about 20 percent of my time was spent in a supervisory role.
- Wrote instructional manuals for new equipment in a plant start-up. Taught operators how to use equipment and interpret control data.
- Assisted in the production and safety training of new operation employees. This involved 30 new and transferred employees in the past year.
- Reduced grievances by 30 percent in one year. During this time there was no significant change in operating personnel.
- Technical
- Developed a practical technical background which applies to your product line.
- Summarize daily operating and quality control reports. Note specific areas where management attention should be focused.
- Very active in research development. Work which reduced the costs of a major raw material used in production. In one year costs were lowered by 5% even though the supplier's price increased.
- Did exploratory and developmental work on a reformulated product. The improved product is now being successfully sold.
- Developed new and improved procedures to maintain quality control for in-process and purchased materials.
- Advise operating departments on the standards covering reagent use for achieving maximum product recovery within product quality specifications.
- Investigated operational procedures and suggested methods for obtaining goals and quality control of products. These procedures are now in use and have strengthened the department.
- Assisted in project involving laboratory and plant testing of purchased raw materials and those materials under purchase consideration.
- Conducted developmental studies to determine correct operating procedures and material balances for the maximum yields at the lowest cost.
- Wrote promotional, technical service, and product specification booklets.
- Screened the technical literature for articles appropriate for company research and development projects.
- Did the development work and interpreted the data for five technical articles authored by the department head and myself.
- Wrote and prepared technical reports for final publication for management use.
- Responsible for stack sampling for particulates and process design for pollution abatement projects for air and water.
- Responsible for the calibration and maintenance of all laboratory balances.
- Plant work has included equipment testing, trouble shooting and pollution control.
- Knowledgeable with inorganic plant operations such as grinding, filtration, flotation, and process control.
- Supported myself entirely through school because of poor family finances.
- Analyzed and planned procedures and operations which maintained the same level of service in a company which had a 20 percent growth rate in two years. The department had no change in the total number of employees.
- Created one office form which replaced three existing forms. This new form has now been installed throughout the company.
- Handle correspondence on shipments of merchandise or returned goods. Prepare and follow-up orders to expedite shipment and delivery.
- Personal and confidential secretary to department head. Responsible for all the clerical functions and verification of data for accuracy.
- Maintain appropriate files of correspondence and technical literature.
- Type and handle job performance reviews for all department personnel.
- Type and distribute a wide variety of technical statistical reports. Many of these reports are confidential.
- Screen hourly time.Cards and maintain records for overtime and insurance reports.
- Planned, organized, and directed the work of two clerks on a regular basis.
- Revised and updated the department's accounting control manual. Obtained management's approval and implemented the new procedures.
- Constantly reviewed operating reports and notified management when actual results were outside of the established limits.
- Complied data from historical reports from a five year period. Organized and analyzed the material into a format used by management in their successful defense of a government initiated lawsuit.
- Programs were developed in accounting to streamline the operation. Reports previously requiring 10 days to complete are now done in 4 to 6 days.
- Ensure that all disbursements are properly authorized and substantiated.
- Responsible for the development and maintenance of an efficient system of accounts payable and receivable.
- Audit payroll to ensure compliance with government laws, contract agreements and company policy.
- Instruct new employees in the operation of special office equipment.
- Assist operating personnel in making economic studies and surveys.
- Prepare fiscal year budgets for final review by management and executives.
- Maintain payroll records for all salaried personnel and process salary increases.
- Developed, analyzed and interpreted shipping and receiving data for the use of management in the establishment of control procedures.
- Obtain quotations and purchase all materials and supplies. Items are purchased primarily on the basis of quality and price.
- Analyze purchase requisitions to ensure conformity to company standards.
- Maintain adequate files on the supplies and equipment purchased, stored, distributed, its operations and maintenance.
- Make detailed calculations as required to obtain the necessary data.
- Maintain close contact with appropriate departments to provide additional data during the plant construction phase of projects.
- Consult with other departments on assignments, summarize information, and recommend the most favorable course of action.
- Prepare drawings which optimize all aspects of economics and safety.
- Analyze historical operations and maintenance records in order to develop recommendations for process improvements.
- Design and layout special equipment as assigned by the project engineer.
- Evaluate equipment and prepare the required detailed cost studies.
- Recommend materials and parts set-up for the installation of new equipment.
- Responsible for instrument system design, layout specifications, and installation.
- Improved customer liaison through the effective use of letters, telephone and sales calls.
- Revitalized my assigned sales area with new customer oriented displays. Sales increased and actual profits leaped forward since department overhead did not drastically change.
- Wrote a product promotional booklet which was instrumental in increasing the sales of several major products.
- Developed and implemented in 18 months a sales program which improved the sales to establish accounts by 20 percent as well as creating new accounts.
- Established new markets for products by effectively contacting a variety of firms.
- Developed and presented sales training programs for retail sales clerks. Six months following these programs sales increased by 25 percent.
