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Job Details

Senior Claim Consultant

Company name
Willis Towers Watson.

Location
Houston, TX, United States

Employment Type
Full-Time

Posted on
Apr 11, 2019

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Profile

The Role

The Senior Claims Consultant provides claim strategy, consulting, and advocacy services to clients. The Consultant will be responsible for maintaining relationships with both internal and external clients while providing high level, strategic claim consulting. They also help support growth, innovation, and ensure execution of the claim consulting services.

The Senior Claim key duties and responsibilities include but are not limited to:

Technical & Strategic

Manage designated clients as primary consultant to provide strategy claim consulting

Advocate for clients for prompt, optimal recovery on claims

Ensure quality and consistency in executing high level claim services to our clients

Engage our global network of professionals as needed

Appropriate utilization of all systems as required

Work with others as necessary to continually improve quality and innovation

Monitor the performance of vendor partner’s services

Directly handle complex cases or special requests from internal and external clients

Evaluate data to assess claim programs and identity solutions to improve quality and performance

Promote collaboration and teamwork to produce comprehensive solutions to clients

Ability to prepare comprehensive coverage analysis

Growth and Retention

Support new business with sales presentations and RFP

Promote identification and sales of claim and risk control consulting projects and initiatives

Participate in strategic large client team meetings as required

Manage the quality and appropriateness of client service agreements

Ensure practice strategy alignment with Willis Towers Watson business plans

Regularly meet with Willis Towers Watson brokerage executives to ensure delivery alignment

Maintain direct relationships with key clients

Ensure appropriate program design and documentation including service scope alignment

Teamwork and General Skills

Help develop and execute the strategies of the practice

Promote and foster Willis Towers Watson culture

Manage the appropriate level of resources for your clients

Be a visible sign of professionalism and direction for the practice

Maintain local relationships with all major trading partners

Provide ideas and strategies that strengthen the practice .

Note that visa employment-based non-immigrant visa sponsorship and/or assistance

is not offered for this specific job opportunity.

Requirements

Approximatly 10 or moreyears of experience managing within the claims and risk consultingbusiness

4 year collegedegree, with additional levels of education a plus

Must haveappropriate licenses for their resident State

Knowledge ofConsulting, Insurance, and/or Brokerage business

Technicalknowledge of Claims with strength in General Liability, particularlyConstruction related claims, and Workers Compensation claims. Additional experience in Property,Employer Liability, D&O, Products, Energy, etc. is an added benefitbut not necessary for current role

Ability to uselogic and reasoning to identify the strengths and weaknesses ofalternative solutions, conclusions or approaches to problems

The ability tobuild and maintain business relationships

Knowledge oflaws, legal codes, procedures and processes involving insurance / claims

Strongcommunication skills both verbal and written

Strongpresentation skills

Some travelrequired

The Company

Willis Towers Watson is a leading global advisory, broking and solutions

company that helps clients around the world turn risk into a path for growth.

With roots dating to 1828, Willis Towers Watson has 45,000 employees serving

more than 140 countries and markets. We design and deliver solutions that

manage risk, optimize benefits, cultivate talent, and expand the power of

capital to protect and strengthen institutions and individuals. Our unique

perspective allows us to see the critical intersections between talent, assets

and ideas – the dynamic formula that drives business performance. Together, we

unlock potential. Learn more at willistowerswatson.com.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without

regard to, among other things, race, color, religion, sex, sexual orientation,

gender identity, national origin, age, status as a protected veteran, or

disability.

Equal Employment Opportunity: Know your rights at https://cdn-static.findly.com/wp-content/uploads/sites/478/2019/03/Equal-Opportunity-is-the-Law-Poster-Supplement.pdf

Unsolicited Contact: Any unsolicited

resumes/candidate profiles submitted through our web site or to personal e-mail

accounts of employees of Willis Towers Watson are considered property of Willis

Towers Watson and are not subject to payment of agency fees. In order to be an

authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such

agency must have an existing formal written agreement signed by an authorized

Willis Towers Watson recruiter and an active working relationship with the

organization. Resumes must be submitted according to our candidate submission

process, which includes being actively engaged on the particular search.

Likewise, for our authorized Recruitment Agencies/Search Firms, if the

candidate submission process is not followed, no agency fees will be paid by

Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.

Company info

Willis Towers Watson.
Website : https://www.willistowerswatson.com/

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