Legal Assistant

Profile

Legal Assistant

The candidate will interact daily with assigned clientele and Potential New Clients (PNC) to understand their needs which will provide more clarity for assigned attorney directions. Work closely and in tandem with assigned attorney in a team environment and ensure all policies and procedures are followed and completed. Communicate daily with assigned attorney using multiple mediums (i.e. Email, written reports, one on one presentation, etc.) to address any case building, property damage, or case settling issues and direction. Quickly and efficient obtain police reports from various police agencies. Quickly and efficiently set up auto Liability, Uninsured (UM), Underinsured (UIM), and Personal Injury Protection (PIP)/Medical Payment (Med Pay) claims daily. Ensure clientele are receiving medical treatment if necessary and proper policies are being followed. Handle clientele complaint issues, requests, and demands accordingly. Effectively explain and execute Attorney-Client contracts to grow law firm and increase local clientele market share. Provide close attention to all clients and potential new clients both in person and over the phone. Resolve client’s property damage issues providing client with their respective options. Manage rental car requests and rental car accounts per client file. File management encompassing keeping file organized and filing mail/faxes daily. Other duties as assigned. High school diploma or GED is required. Previous law office experience is preferred. Experience with Salesforce software or other CRM system is a plus. Experience with a variety of office equipment is preferred.

Additional Information

Requisition ID: 2246

Company info

Thomas J. Henry Injury Attorneys
1515 S. Capital of Texas Hwy, Suite 200
Austin
Texas
United States 78746
Phone : 512-347-1200
Website : https://thomasjhenrylaw.com