Operations Manager

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Operations Manager/Charlotte Office Manager
The candidate will work directly with landlords and property managers to ensure the Firm’s offices are operating efficiently, the terms of the lease are being adhered to, and facilities issues are addressed timely, as well as managing access/security of the office spaces; will also be responsible for oversight of the Firm’s destruction of confidential information; will be responsible for day-to-day direct management and supervision of Operations Department personnel, and other Charlotte staff, as assigned, as these positions may be currently defined or refined; will assist the Executive Director with updating the Charlotte office hard copy research library as well as the Firm’s electronic research resources; will also be responsible for oversight of the Firm’s destruction of confidential information. This includes the management of vendors providing the service and confirmation that the documents have been handled and destroyed in an appropriate, confidential manner. This also will include coordination with Accounting and IT to ensure destruction is properly noted where appropriate. Management/ supervision includes Hiring and termination of personnel under management including assisting partners with hiring and termination of legal staff; training and developing a skill set appropriate to areas of responsibility; monitoring work product quality and quantity; Performing performance assessments; facilitating personnel and resource transfers; Facilitating collaboration and team building to maximize productivity. This includes the management of vendors providing the service and confirmation that the documents have been handled and destroyed in an appropriate, confidential manner; will include coordination with Accounting and IT to ensure destruction is properly noted where appropriate. Oversight of the Firm’s furniture and equipment in Charlotte; Oversight of the lease/purchase of equipment such as the Firm’s copiers/multi-function devices fleet, scanners, and dictation devices; Management of the maintenance of the Firm’s furniture and equipment including coordinating repairs and maintenance with contracted vendors and management of outside vendors for one-off tasks. Management of internal office moves and updating floorplans to reflect current occupancy; Management of external office moves and assisting in construction/upfit in situations requiring Firm office moves; Assisting attorneys and staff with hanging pictures and personal items where appropriate; Working with the Controller to provide input on the Firm’s income and property tax returns regarding furniture and equipment; and Oversight of conference room setup and take-down, room arrangement, rental and meal scheduling (delivery and pickup) and assistance with the installation of decorations.

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