Receptionist

Profile

Receptionist

The candidate will handle all incoming calls to the firm while managing and organizing the firm’s conference rooms and common areas to ensure a positive guest experience for all visitors and employees. Greeting clients and visitors and answering visitor inquiries. Answering and routing incoming calls on a multi-line telephone system in a professional manner. Assist in the setup and cleanup of conference rooms for internal and client meetings. Preparing meeting facilities with supplies and arranging refreshments, if required. Maintaining a clean and organized lobby and common areas where guests are permitted. Coordinate and maintain internal scheduling of conference rooms. Directing the flow of faxes and deliveries to reach the intended recipients. Assisting with copying, scanning, preparing of outgoing mail, and faxing as needed. Place work orders for any building maintenance issues. Performs other duties as assigned. Should have exceptional interpersonal and communication skills; excellent communicator on the phone, in email, and in person. Prior experience as a receptionist is required. A positive, upbeat, customer service-focused attitude is required; exceptional business etiquette while maintaining a professional appearance; experience working with word processing, spreadsheets, printers, copiers, scanners, faxes, appointment scheduling, and call forwarding systems preferred. A high level of confidentiality and discretion is needed. Must be dependable. Must be highly organized with extreme attention to detail. Must possess personal qualities of integrity, credibility, and commitment to the firm mission with a strong work ethic and ability to work as a team. Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions through demonstrated resourcefulness; High school diploma or GED.

Company info

Frantz Ward LLP
200 Public Square Suite 3000
Cleveland
Ohio
United States 44114
Website : https://www.frantzward.com/