Legal Intake Specialist

Profile

Legal Intake Specialist

The candidate will serve as point of contact for potential clients throughout the intake process. Manage large amounts of inbound and outbound calls in a timely manner. Clear, concise, and accurate written and verbal communication. Follow communication "scripts" when handling different topics. Learn about CCK’s practice areas and become conversant with the legal issues facing the clients. Demonstrate empathy to potential clients and put them at ease during their difficult time. Provide detailed written summaries about potential clients’ needs to attorneys. Request and review all necessary documents from potential clients. High School Degree is required; Bachelor’s degree is preferred. Should have 1+ years of customer service experience with a high call volume. Should have 1+ years of high-volume phone/customer service experience. Multiple language skills are a plus.

Additional Information

Send resume and cover letter.

Company info

Chisholm Chisholm & Kilpatrick LTD
One Turks Head Place Suite 1100
Providence
Rhode Island
United States 02903
Website : https://cck-law.com/