Accounts Receivable Specialist

Profile

Accounts Receivable Specialist

The candidate will identify past due accounts, document account status, and calendar follow-up tasks. Coordinate collection follow-up with the Client Manager on assigned accounts. Contact clients to secure timely payment of past due accounts. Determine and initiate appropriate actions regarding resolution of accounts. Send monthly statements of account in accordance with firm policy. Answer calls and respond to client, lawyer, and staff questions regarding statements and other billing and payment-related issues. Send copies of invoices or other account information upon request. Assist in the research of client payments as needed. Process Accounts Receivable write-offs in accordance with firm policy. Special projects and duties, as assigned. Ability to problem-solve. Excellent interpersonal, verbal and written communication skills, including the ability to communicate effectively in a virtual environment (e.g., via phone, web/videoconference). Ability to concentrate on tasks, make decisions and work calmly and effectively in a high-pressure, deadline-orientated environment. Demonstrated ability to use good judgment in taking initiative while asking for direction or clarification and consulting others, as appropriate. Willingness to be flexible with time and adjust to a changing work environment. Ability to build and maintain positive relationships, both internally and externally, while maintaining a client service orientation. Ability to use sound judgment and discretion in dealing with highly confidential information. Ability to maintain stamina throughout a standard workday, on- and off-site. Ability to maintain regular attendance and work regularly scheduled hours. Ability to take direction and accept supervision. Demonstrated ability to work independently, organize and accurately prioritize work, be detail-oriented, understand when urgency is required and use good judgment in varied situations. Ability to work effectively with co-workers in a team oriented collaborative environment. Associate degree or comparable work experience required. Must have 3+ years of collections experience, preferably in a professional services firm. Proficiency in computer software systems and a Microsoft Office environment.

Additional Information

Job ID: JR-2437.

Company info

Faegre Drinker Biddle & Reath LLP
311 S. Wacker Drive Suite 4400
Chicago
Illinois
United States 60606-6622
Website : https://www.faegredrinker.com/en/