Outbound Sales - Base pay plus commission

Profile

Role Overview  

Infinity has partnered with a leading home warranty provider and is seeking highly motivated and driven individuals to join this growing program. Candidates who have a background in B2C sales and are driven by providing excellent customer experience can step into this role and make an immediate impact. 

Responsibilities: 

• Outbound calling using a provided lead list  

• Identify coverages, eligible coverages and upsell the customer to additional products. 

• Accurately disclose terms and conditions to ensure customer comprehension.

• Effectively execute required call strategy, with active listening and excellent customer service skills, to maximize conversion opportunities. 

• Utilize strong communication skills, including clear enunciation. 

• Willingness to accept constructive feedback and make necessary improvement. 

• Meet and exceed all program KPIs. 

• Reliable attendance. 

• Perform other related duties as assigned. 

Ideal Candidate & Qualifications:  

• 1 year of contact center experience preferred 

• 2 years or more of sales experience preferred 

• Ability to maintain broad knowledge of client products and services 

• Comfortability in using multiple technology systems, effectively 

• Think quick and rebuttal objections 

• Passion for delivering exceptional customer experiences, by executing with energy and excellence 

• Ability to project a positive and professional attitude towards all customers 

Physical Requirements: 

• Prolonged periods of sitting at a desk and working on a computer. 

• Ability to lift up to 10 pounds, if necessary. 

Company info

Infinity