Job Details

Customer Service Representative

Company name
Quality Certain Inc

Salary
Annually USD 34000 to 67000

Location
San Diego, CA, United States

Employment Type
Full-Time

Industry
Administrative

Posted on
Feb 04, 2026

Profile

A Customer Service Representative, or CSR, assists customers with inquiries and issues related to a company’s products and services. Their duties often include answering phone calls, live chat messages or emails, finding solutions to problems for customers and maintaining expert knowledge about a company’s offerings.

 

A Customer Service Representative’s primary duty is to deliver great customer service. They often have the following customer service responsibilities:

  • Providing introductory information, such as a product manual explanation, to prospective and new customers
  • Handling customer complaints and troubleshooting issues with products or services
  • Following up with clients or customers by phone, web chat or email to check that they’re still satisfied with their purchases or services received

Company info

Quality Certain Inc

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