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Legal It Help Desk Support Tech
Company name
Murphy Austin Adams Schoenfeld LLP
Experience
2 yrs required
Location
Sacramento, CA, United States
Employment Type
Full-Time
Industry
Legal
Posted on
Nov 16, 2022
Profile
Legal IT Help Desk Support Tech
The candidate will provide a first-tier response to Help Desk requests, provide hardware support for desktops, laptops, printers, and iPhones. Install and support firm software and applications, set up A/V and Zoom for meetings, and assist the IT Department with projects and rollouts as well as with inventory and documentation. Should have 2+ years of IT help desk experience. Law firm experience is a plus. Advanced skills in MS Office 2016/Office 365, iManage Work 10 (or any document management system), Adobe Acrobat/Creative Cloud, Workshare, Litera. Should have experience in basic hardware maintenance – swapping hard drives, memory, etc. and updating BIOS, provisioning Windows 10. Skills in Active Directory/Azure, Exchange Online and ActiveSync, Mimecast, and Duo are preferred. Skills in word processing, document formatting/trouble docs, calendaring, training are essential. Should be friendly, customer service-minded, and able to stay calm and flexible in high-pressure situations.
Additional Information
Submit resume.
Company info
Murphy Austin Adams Schoenfeld LLP
555 Capitol Mall Suite 850
Sacramento
California
United States 95811-6906
Phone : 916-446-2300
Fax : 916-503-4000
Website : http://www.murphyaustin.com
Location : Sacramento, CA
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