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Client Technology Solutions Architect
Company name
Reed Smith LLP
Experience
5 yrs required
Location
Wilmington, DE, United States
Employment Type
Full-Time
Industry
Legal
Posted on
Nov 20, 2022
Profile
Client Technology Solutions Architect
The candidate will provide technical sales support throughout the sales cycle to drive opportunities and revenue which includes customizing presentations on products and solutions. Will consult with firm lawyers and clients on developing innovative solutions and tailored technology workflows, while managing customer budgets and expectations throughout the litigation and transactional lifecycles. Explain product capabilities, limitations, and implementation requirements and describe technical tradeoffs and implementation alternatives while balancing revenue opportunities. Actively participate in sales calls involving complex technical requirements or multiple hardware platforms serving as the lead technical resource in the sales cycle. Provide demonstrations and presentations for industry Seminars and Tradeshows. Collect business and technical information from clients regarding requirements, mapping those to the CTS solution proposal. Drive overall client satisfaction through effective coordination and communication of client deliverables. Stay current and advise on cutting-edge artificial intelligence (AI) and technology-assisted review (TAR) solutions for Litigation and Transactional matter application. Provide training in classroom settings, with legal teams and one‑on‑one, in the use of litigation and transactional technology tools. Charge all billable time to appropriate client matters. A minimum of 1500 billable hours are required per year. Provide feedback and assistance in preparing annual performance appraisals for the Client Technology Solutions Analysts. Lead a project team on an as-needed basis, which may include: a Client Technology Solutions Analyst, a Database Analyst or a Project Assistant. Run project design meetings for legal teams consisting of attorneys, paralegals, clients and vendors. Advise legal teams on workflow, process database design, data collection and review protocols. Prepare required project documentation to include database design specifications, processing and delivery specifications and reporting. Oversee, coordinate and track project progress and workflow. Define and manage custom solutions for specialized project needs. Proactively apply quality project management techniques to ensure client satisfaction.
Additional Information
Job ID 506109
Company info
Reed Smith LLP
1201 North Market Street Suite 1500
Wilmington
Delaware
United States 19801
Phone : 302-778-7500
Fax : 302-778-7575
Website : https://www.reedsmith.com/en/
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