Director General Manager

Profile

Director, General Manager

The candidate is responsible for managing this new product offering across three key stakeholder groups: employees, customers, and shareholders. All business activities should be leveraged to the benefit of these stakeholders to ensure that the business remains strong internally, to the market, and delivers on financial commitments to investors. Key accountabilities include: Own and drive the success of the Contract Lifecycle Management business line through cross functional leadership, taking an early “horizon three” business to a mature ‘horizon two” business, growing revenue 3-4x by 2024 with a scalable go-to-market model. Develop and maintain a deep knowledge of the core business, scale and scope of total market opportunity, customer profile, market ownership, competitive landscape, and market trends to effectively evaluate prospects for share of wallet growth, increased market share, and expansion into logical adjacencies. Utilize customer insights analyses in the planning for optimizing market positions. Develop a go-to-market strategy for growth including, but not limited to, optimizing current Customer’s interest in Contract Lifecycle Management, leveraging new Customer opportunities, evaluating options for the introduction/adoption of this new service and strategically operationalizing those, developing and executing on appropriate marketing and communications plan to powerfully articulate the value proposition to the market, and ensuring the sales and service teams are fully prepared to properly represent the brand while strengthening relationships with customers so that WK is reliably perceived as the provider of choice. Manage the Contract Lifecycle Management P&L to meet all top-line and bottom-line financial commitments with an eye to strengthening the business for the long term. Relentlessly pursue operational efficiency and outstanding Customer experience. Be an expert consumer of shared services, effectively partnering with matrixed organizations by having productive relationships with executive leaders of these functions and providing leadership, insight, and feedback to ensure that these groups continue to be valuable partners based on a clear understanding of how to best support the business. Education: Bachelor’s degree in Business, Sales/Marketing or related discipline; OR if no degree, 15 years of relevant experience. A Master’s degree in Business Administration or a JD is preferred. Experience: 15+ years of strategy, product management, sales, client service, or related professional experience with at least seven years spent managing teams in a complex matrix structure where strategic vision and an orientation for outstanding execution have been essential to their demonstrated success. Experience in enterprise and mid-market B2B workflow software product offerings. Experience in pricing practices, supporting the negotiation & closing of enterprise and mid-market B2B deals. Ability to articulate a common purpose, collaborate across business segments and functional areas to drive results in a highly matrixed organization.

Additional Information

Ref:R0008719.

Company info

Wolters Kluwer Financial Services
2929 Allen Parkway
Houston
Texas
United States 77019
Website : http://www.wolterskluwer.com