Client Account Representative

Profile

Client Account Representative

The candidate will answer inbound client calls and emails to process payments, provide copies of invoices or reports, and general account inquiries. Manage a high volume of emails and calls from clients, attorneys, secretaries, management, and staff regarding client account data. Provide service to the attorneys and secretaries in assigned Firm offices. Audit client accounts in assigned Firm offices to resolve AR over 90 days, e-billing issues, short pays, and credits and trust balances. Perform write-offs of client balances upon request and approval. Maintain accurate and complete documentation of changes made in the accounting system for audit trail. Scan related documents into the accounting system as needed. Performs additional duties as assigned by department supervisors. Follows all Firm established accounting policies and procedures. Preferred accounting and office environment experience; Proficient in Microsoft Office, especially Excel and Outlook. High School Diploma is required; some colleges preferred.

Company info

Dinsmore & Shohl LLP.
255 East Fifth Street Suite 1900
Cincinnati
Ohio
United States 45202
Phone : 513-977-8200
Fax : 513-977-8141
Website : http://www.dinsmore.com/