Change Strategist

Profile

Effectv, the advertising sales division of Comcast Cable, helps local, regional and national advertisers use the best of digital with the power of TV to grow their business. It provides multi-screen marketing solutions to make advertising campaigns more effective and easier to execute. Headquartered in New York with offices throughout the country, Effectv has a presence in 66 markets with nearly 35 million owned and represented subscribers. We're dedicated to helping our clients meet their business goals by connecting them with their customers through multiscreen television advertising. Working with companies from local startups to nationwide corporations, we provide support to help each business reach its target customers. By applying data to television advertising in new ways, we're able to bring our clients the best of digital media, coupled with the power of TV. To learn more, check out www.effectv.com.

Job Summary

Effectv, a Comcast Company, is seeking an agile-minded, employee/people-centric Change Management Strategist. The Organizational Change Management group is Effectv's 'internal marketer' for strategic initiatives. The Change Strategists' job is to convert internal customers (employees) to adopt new initiatives. This role is responsible for delivering and embedding organizational change management (OCM) practices into Effectv's operations to achieve desired business outcomes. The Change Strategist runs organizational diagnostics on new initiatives and develops tailored strategies to foster understanding, aid employees to adjust along a change curve, overcome resistance, deliver know-how and achieve buy-in. In this role, the Change Strategist will drive alignment across many overlapping complementary change initiatives by partnering with Learning, Communications, Knowledge Management and other contributing org representatives. The ideal candidate will enjoy building relationships and influential change champion networks broadly across organizations and deep within functions. This is an opportunity for a proactive, strategic, creative, and resourceful change leader who can manage multiple high-level projects simultaneously. The Change Strategist will act as a coach for senior leaders and executives in helping them fulfill the role of change sponsor. They may also provide direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions. The Change Strategist will also support project teams in integrating change management activities into their project plans.

Job Description

Core Responsibilities

Understands the scope of programs as defined by the business requirements. Provide strategy and support the design and delivery of training programs.Participates in key planning milestones.

Conduct impact analyses, assess change readiness, and identify key stakeholders.Identifies, confirms and obtains participation from required cross-functional teams. Works with the other team members and Strategic Business Initiative to do this effectively.

Builds program plans and maintains program record. Works with the core team to identify and schedule all the work for end-to-end deployment required to fulfill program scope. Identifies and manages program critical path, being mindful of upstream and downstream dependencies.

Identify and manage anticipated resistance

Identify, analyze and prepare risk mitigation tactics. Analyzes areas of risk to avoid risky activities by identifying and managing critical paths and risk areas. Establishes contingency plans and identifies trigger events and assumes responsibility for initiation corrective actions.

Consult and coach project teams. Works with leadership and core team members to help identify and assist in making program tradeoffs to balance scope, time and costs.

Support and engage senior leaders

Coach managers and supervisors. Ensures proper documentation.

Integrate change management activities into overall project plan. Tracks and manages the program schedule and upstream and downstream dependencies.

Support organizational design and definition of roles and responsibilities.

Evaluate and ensure user readiness. Communicates updates on major milestones and keeps all stakeholders informed of progress and issues. Identifies and manages proposed changes to program parameters and works with Enterprise Program Management and Program Managers to ensure appropriate processes and communications are followed.

Define and measure success metrics and monitor change progress. Monitors and ensures quality of program deliverables. Works with core team and key field resources to develop and monitor deployment schedule, strategies and tools to support the implementation of programs in the field through trials and controlled customer deployments.

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Other duties and responsibilities as assigned.

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Respect and promote inclusion & diversity.

Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

Salary:

Pay Range: This job can be performed in Colorado, with a Pay Range of $94,824.54 USD - $142,236.80 USD

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Company info

Comcast
Website : http://corporate.comcast.com