Service Access Specialist Military and Veteran Services Office

Profile

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https://umjobs.silkroad.com/

for positions at the University of Montana – Missoula, University of Montana Western (Dillon), and Helena College

. Do not apply through Indeed.com or use easy apply through Indeed.com

The

Military and Veteran Services Office (MVSO)

invites applications for a

Service Access Specialist

to serve as a VA School Certifying Official (SCO) for the University of Montana (UM), Missoula College, and Bitterroot College. This position is responsible for ensuring that the University of Montana remains in compliance with all Federal and State regulations, Department of Defense policies, and VA regulations as part of the daily standard operating procedures of the Military and Veteran Services Office (MVSO).

The Service Access Specialist is responsible for providing veterans, family members, and parent’s accurate, up to date information regarding education benefit chapters, eligibility for VA education benefits, maintaining FERPA regulations, and ensuring that the information given is pertinent, accurate, and relayed in a courteous, professional manner. This position is responsible for acting as a liaison to other administrative offices to ensure submission of accurate tuition and fees into federal systems. The Service Access Specialist is responsible for the management or supervision of classified staff members hired within the MVSO.

Required Skills

Knowledge of basic advising practices.

Excellent oral and writing communication skills, strong attention to detail, and exceptional follow-through skills.

Ability to communicate effectively and adapt communication styles quickly to meet individual student needs.

Ability to problem solve and work independently.

Ability to assist with outreach events, which requires mobility and some physical demands.

Preparing and submitting audit information.

Ability to operate computer systems and programs to access, analyze and use information and data.

Familiarity with higher education processes and university systems.

Minimum Required Experience

High school diploma (or equivalency), as well as at least three (3) years of experience working directly with US veterans (or experience as a veteran); or an equivalent combination of experience and education.

About the Military and Veteran Services Office

and UM

The University of Montana is flagship, an R1 research institution with approximately 10,000 undergraduate and graduate students. It is located in Missoula, a culturally vibrant community of about 75,000, surrounded by mountains where three rivers converge. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere. The University of Montana offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees.

UM transforms the lives of students connected to the military through unwavering commitment and connection. We maximize the potential of our military-affiliated students through galvanizing a strong sense of community, dedicated to the success of their academic and career development.

The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action: Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always; partner with place; and proudly tell the UM story.

To learn more about the University of Montana, Missoula, and the State of Montana, please visit the links below.

University of Montana

Video: Mission First, People Always

UM on YouTube

City of Missoula

Video: There's This Place

Destination Missoula

Missoula Area Chamber of Commerce

The State of Montana

Visit Montana

Position Details

Position Title:

Service Access Specialist

Position Number:

NEW

Department:

Military and Veteran Services Office

Work Schedule:

Full-time, 1.0 FTE (40 Hours a week), Monday through

Friday 8:00 am to 5:00 pm, 12 months/year.

Salary:

$23.021/hr

Current employee’s rate of pay for this position will be determined by the staff compensation plan and will minimally be this posted salary. For questions and details regarding the staff compensation plan

, email the

Compensation Department

Union Affiliation:

None

Probationary Period:

Six months minimum

Benefits Include

Insurance package, mandatory retirement plan,

partial tuition waiver, and wellness program

Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference

Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References:

References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing:

Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility:

All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

Must be eligible to work in the United State upon hire. Sponsorship is not available for this position.

Company info

The University of Montana
Website : https://www.umt.edu