As an employer, you must insist that your HR manager completes the reference check process before hiring people, which helps to enhance trust and integrity of your company's recruitment process. Reference checks are part of a company's homework before recruiting someone. So far, you had been listening to what the candidate had been telling you through his resume and personal interviews. But it's time now to go out and get feedback on the candidate from the outsiders - which is likely to be more genuine and upfront.
Reference checks protect employers from legal liabilities in case a candidate with a wrong past is hired! Someone who played foul with the finances of his ex-company is never going to mention this in his resume or let anybody else get this information to you unless you go out and check about his integrity with his ex-employer, yourself. Reference checks, thus, can help you dig out the true story behind your candidate.
The Importance of Conducting Reference Checks:
- The best indicator of future performance is a candidate's past performance, and his ex-employer is the best source of this information
- Employers get additional information on the candidate's performance, behavior, attitude and other traits, which makes the hiring decision, smoother.
- Employers can avoid hiring an undesirable candidate with timely information through reference checks, and save their company from undue risks or harm to other employees.
Reference checks can be done through phone, in writing, by email or fax, or in person. Sometimes, people at the other end may not find it comfortable to give you information about their ex-employees in writing. So, getting information over the phone may be the right thing to do.
Conclusion: Hiring, inducting and training a new employee involves a lot of time, efforts and cost. Reference checks are a wise thing to do before you take the final decision about hiring a candidate. It is good to know your candidates' strengths and weaknesses before you hire them to ensure their success and your company's satisfaction out of their performance.