Manager Apo Assumed Claims

Profile

Manager, Apo Assumed Claims

The candidate will be visible strategic leader helping to develop and implement strategic initiatives for managing and resolving various exposures within RiverStone’s assumed reinsurance portfolio. Reviews and assigns loss notices to appropriate staff; provides guidance as to coverage interpretation, liability evaluation, claim reserving, investigation, litigation strategy and management, negotiation, claim resolution, written communications and timely reporting to retrocessionaires. Provides guidance on technical claim handling issues and strategies to claim analysts in the Unit via supervisory reviews, roundtables, audits and diary review. Oversees the interaction and correspondence with cedents and brokers. Also, directs claim handlers in the analysis of reinsurance contracts, evaluation of underlying claim relative to liability, damages, allocation and number of occurrences. Monitors the workflow in the Team to ensure proper claim and contract setup, reserving, and transaction processing. The Manager is also responsible for oversight of the general handling of the claim files, application of the Claim Handling Guidelines, and assuring the Unit is compliant with all company policies and procedures. Participates in developing claim handling techniques, litigation, and resolution strategy. Regularly provides specific claims, specific cedents and/or general market information to senior management relative to new notices of loss, claim trends, financial and general statistical data, claim evaluations, arbitration hearing and trials. Works closely with interested constituents on claim matters, including the Office of General Counsel, Finance, Reinsurance, Information Technology, Human Resources, and Actuarial Departments as well as affiliate representatives. Ensures the direct and free exchange of information between the Unit, Department and those constituents. May interact as a representative of the company with industry groups, cedent representatives and other external stakeholders. As part of Claims Leadership Team, participates in and contributes to business planning, initiatives and strategy. Establishes and maintains professional relationships. Maintains confidentiality. Leads department and companywide projects including due diligence. Supervises, monitors, mentors and/or leads direct reports. Works with Analysts and other assigned staff to further develop those associates’ professional skills and qualifications. Provides direct coaching, performance assessment and feedback to staff. Evaluates assigned staff’s performance and provides feedback to the company’s senior leaders. Participates in recruiting, hiring, mentoring and guiding Assumed Claims Analysts. Partners with direct reports on meeting deliverables in a timely manner. Communicates vision of department/company for all projects and team assignments, ensuring that all team members understand desired outcomes. Works to ensure an atmosphere of teamwork, collaboration and empowerment is created for each project, program, and team member. Performs special projects and assignments as requested. Serves on organizational wide committees as assigned. Customer service oriented with the ability for developing long lasting relationships with internal and external business partners. Creates the environment such that innovative thinking is encouraged and fostered throughout the organization; takes ownership of innovation in their respective areas to ensure ideas are converted into business solutions; encourages calculated risk taking and is willing to accept a reasonable degree of failure as a stepping stone to progress. Empowers associates to continuously improve the firm's processes and systems. Takes ownership of process improvement in their respective areas to ensure that ideas are implemented and continuously reviewed. Embed a strong customer service focus into the organization and ensure the consistent delivery of superior customer service. Demonstrates alignment with the firm's Commitments. Prioritizes and organizes work in self-directed manner. Attains and maintains knowledge of assigned department. Performs other duties as required, including supporting and coordinating with other department colleagues. Four-year college degree or equivalent work experience. Five or more years’ experience as a claims professional with a high degree of specialized and technical competence in the handling of assumed claims with emphasis on hands-on file and litigation management. JD, CPCU, SCLA, CCLA.

Company info

RiverStone
250 Commercial Street, Suite 5000
Manchester
New Hampshire
United States 03101
Website : https://www.trg.com