Receptionist

Profile

Receptionist

The candidate will efficiently answer and direct phone calls as well as schedule client calls and meetings and accurately process incoming and outgoing mail. Assist the team with ministerial tasks and ensure the systematic flow of communication in the office. Maintain the office calendar, remind staff of upcoming appointments and meetings, and set up conference rooms. Ensure all visitors (clients, potential clients, vendors, etc) are greeted positively and professionally upon entry into the office. Conduct intakes for potential new clients, schedule consultations and accurately maintain the tracking list of potential new clients. Serve as the first point of contact for potential clients who want to engage our firm and guide them through the expectations of working with our office. Provide ongoing customer service to current clients, engage with individuals who visit or call the office in a positive and efficient way, and assist in various areas of the firm as needed. Must be high energy, enthusiastic, and empathetic. Must be proficient in Microsoft Office and have comfort using Mac products. Must have excellent communication skills and be able to articulate themselves well orally and in writing. Must pay attention to detail and have a professional attitude. Must manage time appropriately and complete projects within the assigned deadlines. Night and weekend availability is required. Spanish speaking is required.

Company info

The Nieves Law Firm, APC
505 14th St. Ste. 900
Oakland
California
United States 94612
Website : http://www.thenieveslawfirm.com/