Intake/Call Center and Customer Service Representative

Profile

Intake/Call Center and Customer Service Representative

Responsibilities: Speaking with potential clients via phone to gather initial case information. Serving as “on-call” to respond to initial inquiries from prospective clients. Scheduling appointments and meetings with clients to sign-up with the firm. Working under the firm’s intake attorney to determine viability of potential cases. Keep track of potential cases and schedule follow up calls. Effectively communicate with the vendors. Update the firm’s database in a timely manner. Upload pertinent documents appropriately. Build strong rapport with potential clients.

Company info

Wilshire Law Firm
3055 Wilshire Blvd. 12th Floor
Los Angeles
California
United States 90071
Phone : 213-201-0100
Fax : 213-381-9989
Website : https://www.wilshirelawfirm.com/