Case Development Intake Attorney

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Case Development Intake Attorney

The candidate will investigate, preserve evidence, and develop medical and triage assigned cases. Secure accident reports, and property damage photos, investigate and photograph scenes, send letters of representation, open record act requests, order lifetime driving records, obtain witness statements, perform criminal and social media investigations on clients and adverse, and assist clients in developing medical damages. Other responsibilities include handling of property damage claims, communicating with clients and adjusters, preparing and approving expense requests, preparing monthly status reports for clients,s and preparing and submitting reviews on cases per firm policy to assist in evaluating cases. Manage clients during the pendency of the case development intake process in preparation for file transfer to the litigation team. In some instances, preparing and documenting demands and acting as a liaison between management and adverse adjuster in an effort to settle certain cases. Intake function. Investigate and develop commercial cases. Accept incoming calls from potential new clients (PNCs). Ascertain relevant facts and discuss all aspects of PNC’s claims. Secure authorization to sign up, decline, or further evaluate the claim. Explain the attorney-client contract. Sign up cases in and out of the office. Cover on a rotational basis. After-hours PNC calls and secures new client sign-ups in the office, in person out of the office, and/or via DocuSign (electronic signature option) in those matters where PNC resides a distance from one of our offices. Handle client meetings. Address/return all client calls by end of the business day. Out-of-office sign-ups and after-hours on-call. Ensure 100% compliance on grade cards. Ensure ethical and legal obligations of all subordinates. Maximizing case values and attorney fees recovered. Additional projects, as assigned. Must possess strong initiative; excellent management and leadership skills; Sales/ability to relate the unique features and benefits of the law firm. Multi-tasking, time management, and the ability to organize and prioritize work. Must have the ability to motivate and energize support staff under his/her supervision to generate the best results for clients and the organization. Must be approachable and have the ability to communicate with employees with professionalism. Legal Research and Analysis. Bilingual (Spanish a plus); JD; must be licensed in Texas and in good standing ; 0-3 Years Personal Injury experience. Must have a strong commitment to client service; excellent writing skills; working on cross-functional teams. Should have previous customer service/sales experience preferred with after-hours on-call experience; previous experience supervising non-attorneys. Must have a valid TX driver's license and a good driving record.

Additional Information

Requisition ID: 2265

Company info

Thomas J. Henry Injury Attorneys
7550 W IH 10, Suite 740
San Antonio
Texas
United States 78229
Phone : 210-656-1000
Website : https://thomasjhenrylaw.com